Time For a Candid Conversation

Welcome to Candid Insider!

Lets talk about what is really going on...

We're not here to sugarcoat the industry. Candid Insider was built to spotlight the overlooked, the broken, and the just plain inefficient realities of working in IT support. From outdated knowledge bases to flawed onboarding, rushed automation to unrealistic metrics — we expose it all.

Whether you're a tech worker looking for solidarity or a decision-maker ready for real insight, you'll find honesty here. Explore our latest posts, join the conversation, and let’s make IT support better — one truth at a time.

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Latest Posts

IT Workers in a large office with no walls

The Gaslighting of Entry-Level IT: It’s Not You, It’s the System

Tech support isn’t failing because of junior staff—it’s failing because broken systems and neglectful leadership are the norm. In this piece, we unpack how new hires are set up to fail and why surviving chaos shouldn’t be a job qualification.

4 min read

Why We’re Speaking Up — The Mission Behind Candid Insider

At Candid Insider, we believe in calling out what's broken in IT support — not to stir the pot, but to start fixing what's long been ignored.

2 min read

Tech’s Talent Drain: Why Good People Are Quiet Quitting and Not Coming Back

Quiet quitting isn’t just a phase—it’s tech workers tapping out from burnout, bureaucracy, and broken leadership. While execs chase KPIs, talent is quietly walking away—and not just to new jobs, but out of the industry entirely. Here’s why that should scare every tech leader.

3 min read

Welcome to Candid Insider: Unfiltered Truth from the Tech Trenches

Tech support isn’t always what it looks like on paper. Candid Insider dives into the real stories, broken systems, and quiet chaos behind the scenes in IT. No filters. No fluff. Just honest takes from someone who’s been in the trenches—and is finally speaking up.

1 min read